OVERVIEW
Chatham Maritime Trust is a charitable organisation responsible for managing the regenerated Chatham Maritime estate —once the historic naval dockyard in Chatham. Today, the estate is a thriving community featuring residential developments, commercial offices, leisure facilities, and a university campus. The Trust oversees the upkeep of open spaces, play areas, riverside walks, and internal roads, with a strong commitment to safety and security for residents, businesses, and students.
THE CHALLENGE
As the estate expanded, so did the complexity and scale of its security needs. The Trust required a dependable partner to manage and maintain its extensive CCTV and ANPR (Automatic Number Plate Recognition) systems. This included ensuring seamless integration with their in-house security team, rapid response to technical issues, and uninterrupted surveillance to uphold the estate’s safety standards.
TAILORED TO THE ESTATES UNIQUE ENVIRONMENT
The partnership began through a trusted relationship with MPR’s Account Manager, Steve, whose proactive and knowledgeable approach impressed the Trust. MPR was invited to take over the management of the estate’s security systems, offering a bespoke service tailored to the Trust’s operational and technical requirements. Key elements of the tailored solution included:
- Dedicated account management to ensure consistent communication and responsiveness.
- Comprehensive site assessment to understand the unique layout and security needs of the estate.
- Customised maintenance schedules aligned with the Trust’s operational hours and estate usage.
- Integration with existing security personnel to maintain continuity and enhance collaboration.
- Scalable infrastructure support to accommodate future growth and technology upgrades.
OUR SOLUTION
MPR assumed full responsibility for the maintenance and management of the CCTV and ANPR infrastructure across the estate. This included:
- Planned Preventative Maintenance (PPM) visits
- Rapid response callouts
- Ongoing support for cameras, network, and fibre infrastructure
MPR’s team works in close collaboration with the Trust’s security personnel to ensure continuous coverage and swift fault resolution.
ONGOING SUPPORT & PEACE OF MIND
The Trust benefits from MPR’s proactive approach and responsive service, ensuring that any issues are addressed quickly and efficiently. This ongoing support provides peace of mind, knowing that the estate’s security infrastructure is in expert
hands and consistently maintained to the highest standards.
THE RESULTS
Thanks to MPR’s expertise and the strong working relationship established through Steve, Chatham Maritime Trust now enjoys reliable, uninterrupted security coverage. The estate remains a safe and welcoming environment for residents, businesses, and visitors. This partnership reinforces the Trust’s mission to maintain a vibrant, secure, and desirable place to live, work, and study.
